2.⁠ ⁠Data We Collect

We may collect various types of information, including:

• Account Information: Name, email address, company name, phone number, business registration details
• KYC Documentation: Certificate of Incorporation, PAN, proof of authorized signatory, bank statements
• Usage Data: IP address, device type, browser type, pages visited, API call logs
• Transaction Data: Funding amounts, redemption requests, dates, and payment details
• Cookies & Tracking: Session cookies, analytics cookies, and similar technologies to improve site performance

3.⁠ ⁠How We Use Your Data

We may collect various types of information, including:

• Service Delivery: To onboard you, process KYC, and facilitate coin issuance and cash redemptions.
• Account Management: To maintain your account, send notifications, and provide customer support
• Analytics & Improvement: To analyze usage patterns, optimize platform performance, and develop new features
• Compliance & Security: To comply with legal requirements, prevent fraud, and protect against data breaches
• Marketing & Communications: To send you updates, newsletters, and promotional offers (you may opt out at any time)

4.⁠ ⁠Data Sharing & Disclosure

• Service Providers: Third-party processors (e.g., payment gateways, hosting providers) under contractual obligations to protect your data
• Legal Compliance: When required by law, regulation, or court order
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with prior notice)

5.⁠ ⁠Data Security

We implement industry-standard technical and organizational measures, including encryption, access controls, and regular security audits, to safeguard your Personal Data.

6.⁠ ⁠Data Retention

We retain Personal Data only as long as necessary to fulfill the purposes described herein or to comply with legal obligations, after which it will be securely deleted or anonymized.

7.⁠ ⁠Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your Personal Data
• Restrict or object to processing
• Request portability of your data
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@genzcash.com

8.⁠ ⁠International Transfers

Your data may be processed in India or other jurisdictions where our service providers reside. We ensure appropriate safeguards are in place for cross-border transfers.

9.⁠ ⁠Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email or a prominent notice on our site.

10.⁠ ⁠Contact Us

RSK IT Support Services Pvt. Ltd.

Email: privacy@genzcash.com

Address: [Your Registered Office Address], India